Terms and Conditions

NetInf Terms and Conditions

The terms and conditions (the “Terms and Conditions”) are agreed between:

(1) Netinf Ltd. (company no. 08935762), whose registered address is 17 Northumberland Square, North Shields, NE30 1PX (the “Company”); and
(2) the entity to whom the Company has agreed to provide the Service, including its employees, agents and affiliates (the “Customer”),

(each a “Party” and collectively the “Parties”).

Campaign Specific Terms and Conditions

Campaign: Free PRTG setup and support

The campaign page can be found here.

For this campaign:

“Service” means the provision of telephone and email support and, where it is deemed appropriate by both Parties, remote control of Customer computer systems in order to install the Software;

“Software” means PRTG;

Customers are eligible for this campaign if they are a representative of a company registered in the UK.

All necessary hardware will be provided by the Customer.

The Service is provided on a best-endeavours basis and does not constitute any guarantee of correct system configuration.

These Terms and Conditions shall govern any agreement entered into between the Company and the Customer in relation to the Service and shall prevail over any terms put forward by the Customer.

No variation of these Terms and Conditions shall be effective unless agreed in writing and signed by an officer of the Company on or after the Commencement Date.

No conduct by the Company shall be deemed to constitute express or implied acceptance of any terms put forward by the Customer.

Provision of the Service by the Company to the Customer is governed by a fair usage policy. In any working day, the number of hours which shall be spent by the Company providing the Service shall not exceed one (1) hour.

The Customer shall use its best endeavours to ensure and protect the health and safety of personnel of the Company, its agents and affiliates, while at the Customer’s premises.

It shall be the responsibility of the Customer to ensure that the terms of any licence required to operate any software in use by the Customer are met.

Without prejudice to the forgoing terms and conditions, the liability (if any) of the Company to the Customer or any other person shall be zero.

The Company shall not be liable to the Customer for any loss of anticipated profits, harm to the Customer or its reputation or goodwill, loss of expected future business, damages, costs, or expenses payable to the Customer or to any third party, or any other indirect or consequential losses.

The Company shall incur no liability for destruction or damage to the Customer’s data. The Customer agrees that it shall keep a copy of all data, access to which shall be denied to the Company.

All trade or professional secrets or other information not in the public domain (“Confidential
Information”) acquired by either Party in relation to the other shall be kept confidential.

The supply of Confidential Information by either Party to the other shall not imply any transfer of property.